- How to order a custom size mattress?
To get a mattress customized to your bed, please write an email to firstname.lastname@example.org or call us on our helpline number and we will be able to help. Please note that the custom sizes are not eligible for returns.
- How does the 100 day test phase work?
At Emma we believe it takes time to truly appreciate your new mattress so we recommend sleeping on it for a few weeks to realize the difference. We offer the option to test Emma for 100 days risk-free. If the Emma mattress is not perfect for any reason, we will pick it up, no questions asked and issue a full refund.
- How is the Emma mattress created?
Emma consists of three different layers. The Airgocell® foam (1 in) has an open-pore cell structure and enables pleasant air circulation while keeping you cool, even on warm nights. Visco-elastic memory foam (1 in) ensures optimum pressure relief and moulds to the shape of your body. The cold foam (6 in) is the foundation and the support for the mattress.
- What makes the Emma mattress special?
Emma smoothly combines high-quality materials to create a dream-like mattress that conforms to every body type. Through the combination of our extensive research and advanced foam technology, Emma allows you to get the comfiest sleep possible. Emma mattresses offer comfort point-elastic caving that enables an ideal and unique fit for your body. As a result, your spine stays straight while at the same time offering you the necessary amount of support and comfort. The innovative Airgocell® layer boasts a gel-like structure that optimally relieves the individual body parts and guarantees a cooling effect while you sleep thanks to its breath-ability. The high quality foams used to make Emma are created in India. The processed materials are all fine, durable and produced at top quality facilities.
- How is the Emma mattress shipped?
In the final step of production the Emma mattress is rolled and vacuum packed. It is then packed into a stylish box with dimensions either 15x15X43 inch or 16.5x16.5X43 inch. We ship throughout India direct to your doorstep.
- Does the Emma require a special slat frame?
No, the Emma is a low-maintenance mattress. It is able to lay on any surface. It doesn't matter whether it is lying on the ground, on a box spring or on a slat frame, Emma is a mattress that fits every lifestyle. The most important thing is that the surface is clean and dry. You should have no problem using the Emma mattress with a slatted frame.