Free 100 night trial
Test Emma for 100 nights!
Free delivery
Your Emma will be delivered directly to your door. Of course, it’s a brand new mattress and you will be the first to sleep on it.
100 night trial
Once your Emma arrives, you will have 100 nights to decide whether or not it’s the perfect mattress for you. If it works for you, you simply keep it.
Free return
If your Emma turns out not to suit you for any reason feel free to return it. Simply email us and we will come and collect it at no cost.
Full refund
We will refund you the full amount. There are no hidden costs.
Frequently asked questions
- How does the trial sleep phase work?
It's simple. You can test the Emma mattress for 100 days to decide whether or not you are satisfied with our product. If you realise that Emma is not the right mattress for you, simply contact our customer service team (hello@emma-mattress.in) to arrange a pick-up date. We will give you a refund for 100% of the purchase price. However, we do ask that you give yourself time to get used to your new mattress so we recommend testing Emma for at least 3 - 4 weeks before sending her back.
- Shouldn’t I test a mattress first in person before purchasing?
We believe that our mattresses provide an exceptionally relaxing and comfortable sleep to 99% of our customers. The mattress industry is aimed at confusing customers with excess supply, pushy sales tactics and high prices. We want to make sure your mattress buying experience is as simple and carefree as possible. That is why we offer our customers the chance to test the Emma mattress for 100 days risk free. If you do not enjoy it, just simply email us and we’ll pick it up free of charge
- When does the sleep trial start?
It starts on the day of delivery. From the day you receive your Emma mattress on you can test it risk free for 100 days.
- Does the mattress have to stay in it’s plastic wrap during the trial?
No, it doesn’t. We want you to have the best sleep possible and that should not include sleeping on noisy plastic. The Emma mattress is vacuum sealed in plastic and roll packed for delivery to your home. Upon receiving your new Emma mattress, carefully remove the plastic wrap using our handy cutting tool included in your Welcome-package. A guideline for how to properly unwrap your Emma is provided in your package as well. Within a few minutes, your mattress will magically self-inflate and will be ready for you to sleep on.
- How can I return my Emma mattress within the trial time?
When you want to return your Emma mattress simply email our customer service team and we will arrange for pickup. The mattress will be picked up by our return partner at zero cost to you. You will receive a refund within 14 days of pickup.
